"Effective 6/18/15 we offer the following guarantee":
Whether you chose the 1 year or 3 year service package, we guarantee you will get a reduction within that time frame. Otherwise, we will not ask you to renew service until we help you get a reduction, no matter how long it takes. That simple. Unfortunately, we cannot put our Guarantee on Condo's. Condos are much tougher to get reduced than single family homes. If you live in a condo the best way is to do the entire building as a whole. The guarantee requires you file/submit your appeals online. We have seen as much as a 22% greater success rate for appeals filed online. You can also mail in your appeal package the old fashioned way, but this way is not covered under our guarantee. Filing online is easy and only takes a few minutes with our simple to follow instructions and screenshots! We also have another guarantee in this industry, do nothing, get nothing. Guaranteed. The first step is to get informed with a free evaluation, the second step is even more important "take action" and enroll. You may want to educate yourself on our Videos Page watch "How It Works + Our Guarantee" or submit your Cook County property for a Free Evaluation if you haven't already done so. Once you have, go ahead and hit our Sign Me Up page, we have packages as low as $75 per year.