"Effective 6/18/15 we offer the following guarantee":
Whether you chose the 1 year or 3 year service package, we guarantee you will get a reduction within that time frame. Otherwise, we will not ask you to renew service until we help you get a reduction, no matter how long it takes. That simple. Unfortunately, we cannot put our Guarantee on Condo's. Condos are much tougher to get reduced than single family homes. If you live in a condo the best way to win an appeal is to do the building as a whole (all units). The guarantee requires you file/submit your appeals online. Our Guarantee requires you are giving us the whole tax year to work with you. If you filed on your own and we are coming in later, we obviously can't guarantee what you submitted on your own. We have seen as much as a 22% greater success rate for appeals filed online. You can also mail in your appeal package the old fashioned way, but this way is not covered under our guarantee. Filing online is easy and only takes a few minutes with our simple to follow instructions and screenshots! We also have another guarantee in this industry, do nothing, get nothing. Guaranteed. The first step is to get informed with a free evaluation, the second step is even more important "take action" and enroll. You may want to educate yourself on our Videos Page watch "How It Works + Our Guarantee" or submit your Cook County property for a Free Evaluation if you haven't already done so. Once you have, go ahead and hit our Sign Me Up page, we have packages as low as $75 per year.